Return & Exchange Policy
Hi Mood Queens!
Below are frequently asked questions about returns, refunds, and exchanges.
1. How do I return?
- To begin your return, visit our returns center: http://moodybycm.returnscenter.com
- Once your request is approved, you will receive a confirmation email with shipping guidelines.
- Items purchased within 10 days from the date of delivery
- Unused and resellable items
- Items in the original packaging with all the tags intact
- Store Credits
4. Can I make an exchange?
- We do NOT issue exchanges or refunds. All returns will be processed as store credits.
5. How do I ship back the returning items?
- For instructions on how to ship the returned products, please refer to the email received after placing the return request.
6. How soon will I get my refund?
- Once your returned item is received and inspected, you will be notified via email. The refund request will be processed within 5 - 7 business days after approval. This varies depending on your financial institution.
If you have any further questions regarding a return, please contact us at firstname.lastname@example.org